Managing underperformance and disciplinary action
Underperforming employees can negatively impact customer satisfaction, quality, productivity, and the happiness of the high performing employees around them. For some managers, approaching employees who are underperforming can be daunting and quite stressful, particularly if you don’t have a clear process in place.
The RedSeed team are here to help. We can assist you with establishing processes for your organisation to help identify, resolve, and prevent underperformance within your teams. We can also help you establish disciplinary action frameworks so you can have confidence with your approach to underperforming team members in the future. For example, we can assist with written warnings, as well as next steps if performance hasn’t improved.
Before taking disciplinary action, including issuing a warning, it’s crucial that you engage independent advice as the risk of making an error could mean a claim of unfair dismissal or other legal and financial implications. Our consultants are trained in mediating grievances, which means we are well equipped in having those more sensitive conversations with employees and they are often more likely to be open and honest as opposed to being confronted by a manager. Our experienced team will minimise risk and maintain compliance, working with you every step of the way to ensure as minimal disruption to your business performance as possible.